Member Smart™ Services
Here at IAA, we are committed to providing a wide range of personalized and prompt services for all our members. In addition to our courteous and helpful staff of Client Service Advocates™, we offer a comprehensive and fully secured online Member Services resource portal to help members view, access and manage their custom self-funded health care plan accounts at any time.
Through this convenient login area, IAA members can:
- access claim status information
- locate area health care providers
- print clear and simple benefits explanation booklets
- communicate with IAA Claims Service Advocates or Self-Funded Leaders™
- view informational health care videos and newsletters
- check common health-related symptoms
- learn about various treatment options
- request medical ID cards
- link to recent news on a plethora of health-related topics
- and more...